Shipping and Payment

Shipping

The shipping costs for our products can be seen below, and are also clearly indicated again in the shopping cart system and on the order page. The shipping cost varies between countries, but the exact price can be seen when you have selected your address and country at checkout. All of the prices are including taxes.

  • 12 € – 200 €

The delivery takes place within most of Europe.

For further questions or help please contact us by phone or via mail.

Delivery time

Orders containing Akupanels are delivered within 5-10 working days, depending on destination country.

Samples are shipped on the same day the order has been placed (in case the order is placed before the given carriers cut-off, except weekends and public holidays) Packages are delivered within 4-7 working days, depending on destination country.

Payment

Payment
We have made it easy and safe for you to shop with us. We accept the following payment methods:

  • Visa, Mastercard, American Express, Maestro & UnionPay
  • Apple Pay
  • Google Pay
  • Shop Pay

All transactions are processed securely via Shopify Payments.

A woman with long blonde hair in a white blouse stands indoors beside a modern Akupanel acoustic wood panel wall with minimalist shelves.

Customer Service

Summer 2026:
Phone, email and chat are closed during weeks 30 and 31
We will be back on 3 August

Showroom in Ribe:
Closed during weeks 30 and 31
We will be back on 3 August

Order now:
We will resume shipping from 3 August 2026

Address:
WoodUpp
Industrivej 59, 6760 Ribe, Denmark

Contact:
Phone: +45 78 74 02 02
Email: pm@woodupp.com